Manage with Unarguable Evidence

But I asked myself, why these teachings? Why do you need unarguable evidence, and why isn’t our best guess good enough? It’s because I saw that without unarguable evidence, we will manage by seat of our pants and just argue back and forth our subjective opinions instead of discovering what is factually true. We will never accomplish anything with certainty, and we could do wrong thing that could set you back even further.

Measure Performance Improvement

But as with anything, proof is in pudding, so what are results? In class, I saw numerous examples proving that managing by objective evidence leads to better and higher performance. And this leads to measurable improvement of whole system. Simple yet complex. Complex yet simple.

Conduct Your Own Audit

In a nutshell, if you’re only going to take one in next few months to help improve your job and company, I’d highly recommend an Internal Auditor Skills Class. You will come away with knowledge to conduct an internal audit and improve your company’s system. And, maybe more importantly, you can face your fears – and hopefully avoid Aunt Sally’s mold.

* Would you spell your name please? * What did you say your name was?

* Thank you. I'll check for you. * Okay. Let me see if I can find out about it from someone.

* I'm sorry. Mr. Smith is away from his desk. May I help you? * He's still out to lunch. I don't know when he'll be back.

By now you can certainly see and feel advantage that using positive phrases creates for your organization, your customer, your organization, and yourself. Positive phrases cause positive outcomes for everyone involved.

When you're positive with your customers, they'll be positive with you. After all, isn't that what doing business is all about? Be courteous and professional with others and watch benefits fall into your lag. It's guaranteed.

Remember: When you maximize your potential, everyone wins. When you don't, we all lose.